Refund policy

RETURNS

OUR SATISFACTION GUARANTEE
Universal Yarn believes in product quality and excellence, and that belief extends to you -- our valued consumer.

RETURNS
If you are dissatisfied, you may feel free to return unopened merchandise for a full refund within 60 days (customer is responsible for return shipping).

Please return items to:

Universal Yarn Returns Department
5991 Caldwell Park Drive
Harrisburg, NC 28075

Please be sure to send your package via UPS or insured Parcel Post.

Customers are responsible for return shipping costs.

Please note: All clearance items are FINAL SALE and cannot be returned.